Privacy notice

This page explains how we use the information you provide when you submit a request or contact support. We keep it practical: only what we need to respond and help you prepare.

Information we may collect

• Contact details: name, email, and phone number
• Trip preferences: preferred date and group size
• Your message: notes about access needs, pacing, or questions
• Request context: city/state context tied to your inquiry

How we use it

• To respond to your request: confirmation steps, availability guidance, and access instructions
• To support your planning: replies to questions you send us
• To improve clarity: refining how we communicate practical details

Your choices

When you request updates, you can stop receiving them. If you want changes to your communication preferences, contact our support team.

Data retention

We keep information only as long as necessary to fulfill your request, handle support questions, and maintain business records as required.